Refund Policy
Refund Policy
Within 72 hours of delivery
In the case that you change your mind and wish to return an item, a
re-stocking fee of $25 or 15% of the item price only, (whichever is the greater) will be
charged. The delivery cost is not refundable.. Goods must be returned at your expense and in as-new condition.
After 72 Hours
A refund will be entirely at the discretion of ApplianceSmart. The refund must be agreed in writing before goods are returned. The restocking fee above will apply if the refund is agreed.
Exchanges
In the case that you wish to exchange a product ApplianceSmart at its sole discretion
might agree to waive or modify the above re-stocking fee. In any case, a
product to be exchanged must be returned at your expense and
responsibility, and arrive in new condition. Contact us to arrange an
exchange. The cost of sending the replacement appliance will also be charged or deducted from any refund.
Discounts
If the final price of the deal is affected by the a discount for buying multiple items, the discount received will be factored into any refund amount to take into account the reduced or lack of discount that would have applied had the item not been purchased in the first place.
ApplianceSmart
90 Second Avenue
Tauranga 3110
Bay Of Plenty.